The agreement between you and aioexamhelper when you use the platform. Plain language, no surprises
Last updated 26 May 2026 · Operated from the United Kingdom · Governed by English law
1. The agreement
These terms are the agreement between you (the person using the platform) and aioexamhelper (the sole-trader operator of aioexamhelper.com). By creating an account or using the platform you confirm you accept these terms. If you do not accept them, do not use the platform.
If you are using aioexamhelper on behalf of a school, you confirm that you have the authority to bind that school to these terms.
2. Your account
You need an account to use AI grading and the AI tutor. When you create one, you agree that:
The information you give us at sign up is accurate to the best of your knowledge
You are at least 13 years old, or you have parent/guardian permission to use the platform if you are between 13 and the age of digital consent in your country
You will keep your password reasonably safe and you will not share your account with other people
You are responsible for activity that happens under your account
If you think someone else has accessed your account, change your password and email [email protected].
3. Acceptable use
aioexamhelper is for honest revision and skill building. Don't use it to:
Submit answers that you intend to pass off as work that was not AI assisted, where your school, university or exam board prohibits that
Attempt to break, overload, scrape or reverse-engineer the platform
Use it to generate content that breaks the law, harasses another person, or violates someone else's rights
Bypass the authentication system or share API credentials
Resell access to the platform without our written agreement
We may suspend or terminate accounts that breach these rules.
4. Your content and our use of it
You own the answers, questions and other content you submit. You give us a limited, non-exclusive licence to process that content for the purposes of operating the platform — sending it to our AI provider for grading, returning the result to you, and storing your in-progress work in your browser.
We do not currently retain your essays or tutor conversations on our servers, and we do not use your content to train any model. We do not share your content with anyone other than the subprocessors listed in our privacy policy.
5. AI feedback is not a substitute for an examiner
aioexamhelper's grading and tutor responses are generated by a large language model. The model is good, but it is not perfect, and it is not a real examiner.
Marks awarded by the AI are estimates based on the mark scheme. They are not official scores
The AI may occasionally be wrong, may miss a valid point, or may award a mark for something an examiner would not
You should treat the feedback as a study aid, not a definitive grade or a replacement for teacher feedback
aioexamhelper is not affiliated with any exam board, awarding organisation or school
Use the platform to practise and improve, not to predict your real exam result.
6. Service availability
We aim to keep aioexamhelper available 24/7, but we cannot guarantee 100% uptime. The platform depends on third-party providers (Supabase for auth, Anthropic for AI, Vercel for hosting); outages on their side can cause outages on ours.
We may take the platform down for maintenance from time to time. Where possible we will give advance notice. We accept no liability for downtime beyond the limits set out in section 10 below.
7. Paid plans, refunds and trials
The free plan is free and has no expiry. If we introduce paid plans (Pro, Classroom, or others) the following will apply:
Subscriptions are billed in advance for the period you select (monthly or annual)
UK consumers have a 14-day right to cancel from the day the subscription starts and receive a refund, except where you have already begun to use the digital service and acknowledged the right to cancel would be lost on doing so
You can cancel a recurring subscription at any time from your account settings. Cancellation prevents future renewals but does not refund the current period
We may change pricing with at least 30 days' notice to existing subscribers. Price changes do not affect the current paid period
For school and classroom plans, billing terms will be set out in a separate written agreement
8. Third-party content and links
Mark schemes, past papers and similar source material referenced by aioexamhelper are the copyright of the relevant exam boards. We use them under fair-dealing principles for the purposes of education and study. If you are a rights holder and believe a specific use exceeds fair dealing, email [email protected] and we will respond promptly.
External links from aioexamhelper to other websites are provided for convenience. We are not responsible for the content or practices of third-party sites.
9. Termination
You can stop using aioexamhelper and delete your account at any time. Email [email protected] and we will action the deletion within 30 days.
We may suspend or terminate your account if you breach these terms, if your account is used to harm the platform or other users, or if we are required to do so by law. Where reasonable we will give you notice and a chance to fix the issue before suspending.
10. Liability
To the maximum extent permitted by law:
aioexamhelper is provided as is and as available
We do not warrant that the AI feedback will be accurate, complete, or fit for any particular exam
We are not liable for indirect or consequential losses, including loss of marks, loss of a place at a school or university, loss of profit, or loss of opportunity
Our total liability to you for any claim relating to the platform is limited to the amount you have paid us in the 12 months preceding the claim. For free-plan users this means the limit is zero
Nothing in these terms excludes liability that cannot be excluded by law, including liability for fraud or for death or personal injury caused by negligence.
11. Changes to these terms
We may update these terms from time to time. If a change materially affects your rights, we will give account holders at least 14 days' notice by email or via an in-app banner. Continuing to use aioexamhelper after the effective date counts as acceptance of the new terms. The "Last updated" date at the top of this page will always reflect the current version.
12. Governing law
These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers resident in another part of the UK retain the right to bring proceedings in the courts of their home jurisdiction.